Monday, September 9, 2013

Outbound telemarketing Or Inbound telemarketing

Outbound telemarketing is different from inbound telemarketing. I'm sure it confuses people when hiring a telemarketing company. You must know what your purpose is when hiring a company.

Outbound telemarketing - is for manly for producing new clients
Appointment setting
Lead generation
Market surveys
Event registration
email marketing
mobile marketing

Inbound telemarketing -  customer service on a product from a promotion/advertisement
customer service
people call about info on a product
People call into the 800 # for information
Telemarketers try to up sell products
Help customers with problems

As a company know who your tailoring your business to, Are you selling a product from a promotion or advertisement or do you need lead generation or appointment setting? Many call centers do both outbound and inbound telemarketing.

Call centers are set up to take 100's of incoming calls at one time for customer service from products they are selling, They take information from the client over the phone and relay all the information back to the company that hired them. If you have a product to promote and need callers to to answer questions about the product. Then you would need an inbound telemarketing company.

If your company needs lead generation and appointment setting, the outbound telemarketing is your bet. Every business needs new customers. Outbound telemarketing is set up for that. Lets face it, we all can use need clients and appointment setting. Many sales people don't have the time and energy to make phone calls all day and everyday searching for new prospective clients.

Here at www.telemarketingappointments.com can help you with all your outbound telemarketing needs. Ask for debbie miler 888-430-5520


1 comment:

  1. Telemarketing suggestion amount three ties into the earlier two. Make positive that you have finish self-assurance in what you have to offer you. I'm confident you have gotten a cold phone from a stranger ahead of that did almost nothing but stumble all around him, or herself. It's not a good search at all. Telemarketing Placement Officer Brisbane

    ReplyDelete